Deckhand Hourly-FY for River Cruises Oklahoma City, OK, USA
City Ferry - Anchored by Hornblower
Rate: $14 USD per hour
Oklahoma City, OK, USA
City Experiences is seeking a Deckhand for our Oklahoma River Cruises operation in Oklahoma City, OK.
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
Essential Duties & Responsibilities:
Remain true to and champion the RESPECT Service System.
Safety First – safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the Company’s safety culture.
Provide a professional level of customer service.
Monitor river, vessel, and passengers to ensure safety during vessel operations.
Participate in onboard training and routine drills.
Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment.
Use proper Personal Protective Equipment (PPE).
Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Safety Data Sheets (SDSs) (as required).
Report safety related concerns.
Handle mooring lines to dock or undock the vessel and transit locks.
Sell tickets, beverages, food, and merchandise.
Responsible for ticketing equipment, inventory, and cash.
Provide refreshments, including alcoholic beverages at times, to guests.
Perform lookout duties while underway, including watching for other vessels and monitoring the river for potential unsafe conditions.
Assist in boarding and disembarking of passengers.
Assist with filling water, bunkering fuel, connecting and disconnecting shore power as directed.
Perform cleaning and custodial tasks of the vessels and property, including maintenance and construction tasks as assigned and minor engineering repairs and rounds as directed.
Seek the highest levels of quality and professionalism.
Work to achieve the highest levels of performance and productivity.
Communicate operation promotions to guests.
Seek continuous improvement.
Understand the Employee Handbook and adhere to policies.
Be a RESPECT Service System example for others.
Understand and comply with the Safety Management System (SMS).
Understand and comply with Standard Operating Procedures (SOPs).
Maintain Crew Qualification binder
Collaborate with other Company personnel to remain attentive to regulatory requirements and alert to regulatory changes.
Assist Captain in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
Assist Captain in ensuring vessel is in an inspection-ready condition at all times.
Present professional level of customer service and appearance to all clients, both internal and external.
Responsible for handling money and balancing money bags.
Generate settlement and recap reports as required.
Additional job duties as assigned.